10 DAY RETURN POLICY

### Customer Satisfaction and Return Policy

We value your satisfaction! To initiate a return and receive a refund, please follow the instructions below:

**Contact Us**  
- Email support@alluforu.com with "RETURN" in the subject line. Include a photo if the item arrived damaged.  
- Confirm the correct return address.

**Return Process**  
1. Ensure your return is postmarked within **10 days** of delivery to the address provided by Alluforu.  
2. Return items must be **unused and unworn** with all tags attached.  
3. Use a trackable shipping service to return the product and protect it during shipping.  
4. Include a receipt or proof of purchase with your return.

**Important Notes**  
- Specific items may have unique return specifications listed in their product descriptions.  
- Items marked as **FINAL SALE**, or that were **discounted** or **custom**, are non-refundable.  
- Damaged or misdescribed products are eligible for a refund.  
- Return shipping costs are your responsibility, even for items originally shipped for free.

**Exclusions**  
The following items are **non-returnable**:  
- Personalized or monogrammed items  
- Perishable goods, gift cards, and sanitary products  
- Jewelry, face masks, beauty products, and custom orders  
- Items that have been worn or damaged

Returns initiated after **10 days** from delivery are ineligible. If you have any questions about your specific item, please reach out. Thank you for your cooperation!

​

Additional Notes

​

• Products delivered damaged, or not as described, entitle the customer to a refund. 

• To complete your return, please include receipt or proof of purchase. ​

• Products must be unworn with tags still attached in order to be eligible for a return.

• When returning an item, it's the customers responsibility to ensure that it's packaged properly and protected during shipping. Alluforu is not liable if the item is damaged while it is in transit. Improperly packaged items damaged during transit are ineligible for return.

• All original packing materials with all the tags intact must be included in the return.

• You’ll also need the receipt or proof of purchase.  

• You will be responsible for paying for all return shipping costs for returning item(s), including shipping charges for products that were purchased with free shipping.

• Customers are responsible for shipping items on all returns to the correct warehouse.

• Alluforu sources products from various suppliers, please return items directly back to the specified warehouse(s) address(es) provided by Alluforu Support. Do not return items to the manufacturer.

• If shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Alluforu does not guarantee that item(s) will be delivered to the correct address once in transit.​​

​

You are ineligible for a refund/return if any of the following applies to you:

• Personalized or monogrammed items are ineligible for returns/exchanges.

• Perishable items, gift cards, sanitary goods, intimate apparel (underwear, socks, bras, bodysuits, and swimwear), infant teething and feeding products, are ineligible for refunds.

• All items noted as non-returnable, non-refundable, and non-exchangeable are not eligible for a return.

• All jewelry, face masks, and beauty products are final sale and non-refundable., custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

• Print-to-order, handmade, or made-to-order items are not eligible for a return.

• Items that have been worn, damaged, or are missing parts for reasons not due to our error.

• Any returns initiated after 10 days from delivery are ineligible for return